Last Updated: October 2023

Welcome to Worx Sales Store! These Terms and Conditions govern your use of our website located at outdoorthingsales.com and your purchase of outdoor gear, tools, and accessories from us. By accessing our site and making a purchase, you agree to be bound by these terms.

At Worx Sales Store, we’re committed to providing quality outdoor and DIY products with excellent customer service. These terms are designed to create a transparent understanding between us and our valued customers.

1. User Obligations and Responsibilities

1.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

1.2 Permitted Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

1.3 Prohibited Activities

You may not:

  • Use our products for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent orders or payments
  • Resell our products without authorization
  • Misuse our returns policy

2. Products and Services Description

2.1 Product Information

We strive to accurately display our products, including descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your computer monitor’s display of colors will be exact.

2.2 Product Availability

All orders are subject to product availability. If an item is out of stock, we will notify you and either cancel the item or provide an estimated restocking date.

2.3 Product Categories

Our product range includes but is not limited to:

  • 12v Car Chargers & Plug In Accessories
  • Air Conditioners & Fans
  • Air Mattresses & Camp Bedding
  • Air Nailers & Staplers
  • BBQs, Smokers & Accessories
  • Camping & Hiking Equipment
  • Automotive Tools and Accessories
  • And other outdoor and DIY products

3. Orders and Payment Terms

3.1 Order Process

Placing an item in your cart does not reserve that item or price. We only consider an order confirmed once we send you an order confirmation email.

3.2 Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders that we have already confirmed.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

By providing payment information, you represent that you have the right to use the payment method.

3.4 Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

4. Shipping and Delivery

4.1 Shipping Methods and Timeframes

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

4.2 Shipping Destinations

We ship globally but exclude some Asian countries and remote areas. Delivery times may vary depending on destination and customs processing.

4.3 Delivery Issues

You are responsible for providing accurate shipping information. If a package is returned to us due to incorrect address, refusal to accept, or failure to collect from carrier, we will contact you for additional shipping fees to resend the order.

5. Returns and Refunds

5.1 Return Policy

We want you to be completely satisfied with your purchase. Items must be returned within 15 days of receipt and must be unused and in original packaging with proof of purchase.

5.2 Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned unless defective:

  • Air Mattresses & Camp Bedding (if used or opened)
  • BBQ Tools & Cooking Accessories (if used)
  • Air Nailers & Staplers
  • Opened or used camping gear (e.g., camp stoves)

5.3 Return Process

To initiate a return:

  1. Contact our customer support at [email protected] with your order details
  2. We will provide return instructions if your return is approved
  3. Ship the item to: Worx Sales Store, 2974 Elk City Road, FRESNO, US 43824
  4. Customers are responsible for return shipping costs unless the item is defective or incorrect

5.4 Refund Processing

After we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-10 business days after processing
  • PayPal: 3-5 business days after processing

Shipping fees are non-refundable for changed mind returns.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Worx Sales Store or our suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

The Worx name and logo are trademarks of Worx Sales Store. You may not use these marks without our prior written permission.

7. Liability Limitations

7.1 Product Use

You agree to use our products responsibly and in accordance with any provided instructions. We are not liable for damages resulting from misuse of products.

7.2 Website Availability

We strive to keep our website available 24/7 but cannot guarantee uninterrupted access. We may suspend access for maintenance or other reasons without notice.

7.3 Limitation of Liability

To the fullest extent permitted by law, Worx Sales Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our products or website.

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to the practices described in our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of California. Any disputes shall be resolved in the courts located in Fresno, California.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Worx Sales Store, 2974 Elk City Road, FRESNO, US 43824

Thank you for choosing Worx Sales Store for your outdoor and DIY needs!

Happy Exploring,
The Worx Sales Store Team